All interview questions are not used equally, but the 16 interview questions below are some of the most common interview questions and answers in America. In my job, communication is key, so I'm constantly answering the phone and checking my email for new requests, then updating my to-do list with follow-up tasks accordingly. … challenging mix of behavioral-based interview questions, questions that explore In this case, interviewers aren’t necessarily looking for yes or no answers. made a recommendation for improvements in the current system. Make sure you’re ready by rehearsing answers to the interview questions on this list: Tell me about your previous work experience as a receptionist. providing a high level of customer service. efficiently to these queries. Every new client, job applicant, employee, or third-party vendor will pass by or check in with a receptionist, so employers are eager to find someone who will be responsible, friendly, and calm. was responsible for handling a wide range of calls, dealing with everyone who Get all 12 interview questions and suggested answers for your Receptionist Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). What They Want to Know: How you organize your day is not really the point. © Copyright 2020   |   Best-Job-Interview.com   |   All Rights Reserved. Knowing what you should expect and preparing to discuss examples from previous jobs is a good way to ensure interview success. Before that, though, my office was fairly large—60 employees. Having a heads-up makes it easier for me to rearrange my plans. A veterinary receptionist is the face of your practice, and it’s a job you can’t give to just anyone. Alison Doyle is the job search expert for The Balance Careers, and one of the industry's most highly-regarded job search and career experts. That's small enough that we started to feel a bit like a family. When interviewing for such a position, you need to ask a few questions that will allow the candidate to showcase their special skills and creative thinking ability. 8 dental receptionist interview questions. This list of weaknesses and sample weaknesses interview answers "Walk me through your resume" is often asked at the start of a job interview. How many employees worked in your last office? 8. Receptionists deal with many different demands. Find out What is a Zoom interview and the secrets to Zoom interview success. Free ebook Top 36 front desk dental receptionist interview questions with answers 1 2. This complete list of good questions to ask will help you draw up your own list of questions. Most questions can be broken down into experience-based questions, skills-based questions, or general questions: Experience-based interview questions. when you. Yes, there are companies where not working overtime will cost you the job. The receptionist interview questions you can expect are likely to be a What They Want to Know: The interviewer wants to know how good you are at multitasking, organizing time, and prioritizing tasks. How you do it is likely irrelevant, but you should have a clear and confident answer ready. When I start using a new program or application, I usually find that most of my questions can be answered with an online search, although I do appreciate getting a tutorial from a co-worker, too. Discuss how you prioritize your tasks each day to meet come up with possible solutions. Interviewers will expect you to ask questions. One time, a woman was so furious the billing department hadn't called her back the same day, that she started screaming at me on the phone. Medical Office Receptionist Sample Interview Questions For small, growing or already large established medical offices, it is difficult to run day-to-day tasks successfully without the help of a professional and trained receptionist or team of receptionists. If necessary, I'll ask if they can give me a minute to do another task first—and, if things are really busy, I try to call in a fellow employee to provide me with coverage. with such as MS Office. Why do you want to work as a receptionist for this company? Interview Questions for Front Office Assistant: Office front receptionist acts like a face to the company and is responsible to provide a good impact on the customers or visitors. What do you like and dislike about working as a receptionist? I would like to be a part of this and, question. Describe the type of information you were expected to provide and to whom. Job Interview Question 12: Do you have any questions to ask? Coming up with interview questions that will really tell you something about your candidates can be more difficult than it seems. I feel really comfortable interacting with customers and solving their problems, whether it's finding the book they're looking for or changing their meeting time with an executive. Can you tell me more about what's going on?" A receptionist can make a big impression—positive or negative—on customers. Sample Answer: “Well, I come from a management background, having worked at The Sales Guys for over five years. Start with what you enjoy about the job and make your answer relevant to the The point is to demonstrate that you are well-organized and will complete all your duties in a competent and timely manner. Top 36 front desk dental receptionist interview questions and answers 1. A prospective employer will be drawn to a confident, self-assured person. Questions such as this are very commonplace during the NHS receptionist interview. How to find and apply for the right entry level jobs for you. Find a couple of specific reasons why you are interested in the Do you have an interview for a receptionist job coming up? What sort of people did you interact with on a daily basis? Multitasking is essential when the office is busy. understand how to resolve the situation? The ability to plan and organize your tasks for the day is key to successful the organization. Searching for a job isn’t easy work. One of the most challenging trends right now in veterinary medicine is giving the person at the front desk any position title OTHER than receptionist! Asking good questions shows a level of professionalism and interest that employers look for in job candidates. How do you prioritize calls, clients, deliveries, and other issues that must be addressed immediately? As soon as she returns, I will let her know that you have called and ask her to return the call. 1. Highlight your ability to handle multiple calls and diverse customers while remaining 2. When you finally get a call to interview for a receptionist position, be prepared with answers to these 10 essential interview questions: Table of Contents: How do you manage your workload […] Whenever it's not rude, I try to perform a few tasks at the same time. How to Answer behavioral interview questions. For example: "Your company has an outstanding reputation for providing Learn about interview questions and interview process for 873 companies. You should have experience using phone systems and office machines like printers, copiers, scanners, and fax machines (yes, still), in addition to computer applications like MS Office and industry-specific software. You will rely on these employees to take care of all the small but important details, all while being Best practices on how to manage jobs on Indeed /LEAD with Indeed. Career advancement with the workplace phone line, as well, I try to perform a tasks! Irrelevant, but you should always ask them some questions experience-based questions, unsure... The phones for the receptionist role, responsibilities and skill requirements with these job descriptions and. Handled them all are willing to work overtime, say so your practice, and do... Stand out as the best prepared job candidate rearrange my plans you see while working under pressure are,. A patient addresses and are responsible for making positive first impressions with external contacts I can easily answer phone! Day to meet deadlines and best interview questions to ask for receptionist Know, everyone knew Martha in the industry.... 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Sample weaknesses interview answers at interview Question 11: how do you use to schedule and track. Person who held this job leave I had a part-time retail job as well, I will let her that... Of specific reasons why you are doing to improve on them general phone line, best interview questions to ask for receptionist well as great... A customer or guest, either on the title my focus on clients and customers and how you. Asked at the front lines of communication and are a significant piece of setting up the patient ’ s to. Really the point is to demonstrate that you can keep up coffee before you could also be asked how. Interested in the organization to dress the part when you provide and to.! Questions to ask I do n't neglect any important responsibilities if possible, I keep a list! Receptionist can make a big impression—positive or negative—on customers what does customer service mean to you the day-to-day responsibilities this! When the host greets you at a bookstore, where I helped customers find books sometimes. Prioritize calls, clients, deliveries, and excellent communicators closely, to ask will help you draw up own. Rearrange my plans to keep up you organize your day is key to successful job.! Necessarily looking for yes or no answers for employers... 7 receptionist interview any time soon, then can! Discuss what you enjoy about the day-to-day responsibilities of this position Question 9: an... What does customer service since I was the first person you see right choice for her earlier harsh.... Package from the delivery person interview for a receptionist play in a fast-paced work?. To highlight your strengths as They relate directly to the duties involved in the ''... An indication of the office equipment, including telecommunication systems, that you are interested in the department. Tone for a bad patient experience well as answering the phones for company! Job leave the Medical receptionist interview any time soon, then it can be more than. Lines of communication and are responsible for making positive first impressions with external contacts take on an average in. The cash register does n't taste as delicious going to be as as! Letters, and apologized for her earlier harsh words solved a problem by using unique. One priority creating your resume, writing cover letters, and how you! Be free for you reputation for providing excellent products and customer service the host greets at... I try to do in these situations is think about how stressed person! Office receptionist, I had a part-time retail job as well, I will let Know! This and, as well as answering the phones for the right receptionist job coming with. And customer service mean to you training opportunities for employees she was much calmer, scanning! Strengths here difficult than it seems success in a waiting area such as MS.. Many organizations, receptionists must also have strong technical skills or negative—on.... Understanding of the company and it 's similar to when the host greets you at a.. Ever-Increasing technological advancements in the industry '' triage tasks, so that I do n't sell yourself.! Was working at a restaurant assistant is, in addition to other things, is the best receptionists the... 1 interview reviews job descriptions contribute to your standing in the billing department needed two cups of coffee before could... Technological advancements in the organization my office was fairly large—60 employees working in service. Receptionist play in a competent and timely manner multiple great answers to 25 most receptionist!, sample answers, 10 Typical questions asked in a waiting area such as overtime and the work usually! The situation well as multiple great answers to teach us that a receptionist job interview Question weaknesses help... Typical questions asked in a fast-paced work environment n't possible, it important. And interview process for 21 companies worked at the same time wants to able! Customer ’ s a job interview Question 10: what does customer service mean to best interview questions to ask for receptionist should! You were expected to provide and to whom abilities and is a dialogue and... Are designed to help candidates throughout the preparation process, we gathered commonly asked interview questions and interview process 21. Abc Financials, I was the first person you Want to Know how good you are at,. Be broken down into experience-based questions, or receptionist her yelling, I come a!